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How buzzcuan Handles Your Personal Data

This Privacy Policy explains what data buzzcuan collects when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and exactly how we use, store and protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsYour data access rightsDirect contact path
buzzcuan How buzzcuan Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data query directly. Our support team handles privacy requests alongside standard account help.
Email Support Send your data access or correction request to our support email. Include your registered account name and the wallet method — DANA, OVO or GoPay — linked to your profile.
Account Settings Some data preferences, including marketing contact opt-out, can be adjusted directly inside your account settings without needing to contact support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Secure Data Storage

Account credentials and wallet details are stored using SSL encryption. We apply access controls so only verified internal systems can read payment confirmation data tied to your DANA or OVO account.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can clear cookies through your mobile or desktop browser settings at any time.

Data Retention Period

We keep account and transaction records for as long as needed to meet operational and legal obligations. Once your account is closed, we follow applicable retention rules before any deletion.

Requesting Changes

To correct a registered name, update a linked GoPay number or request data removal, contact support via live chat or email. We aim to confirm receipt and next steps within a reasonable timeframe.

Common Questions About Your Privacy

These are the questions we hear most often about how we handle account and payment data. If your question is not answered here, reach out via live chat or the support email listed above.

We collect your name, email, phone number and any e-wallet identifier you link — DANA, OVO or GoPay. We use these details solely for account verification and payment processing.

We do not sell your data. We may share minimal details with payment processors like DANA or OVO strictly to complete transactions, and with service providers under strict confidentiality obligations.

Contact our support team via live chat or support email with your registered account name. We will confirm what data we hold and provide it in a readable format within a reasonable period.

Yes. Submit a deletion request through support. We will process it subject to any legal retention requirements. Data tied to completed GoPay or OVO transactions may need to be kept for a set period.

Session cookies maintain your login state; preference cookies remember your lobby settings. You can disable non-essential cookies in your browser, though this may affect some account features.

Yes. Any update to this policy is posted on this page with a revised date. Continuing to use the platform after that date means you have acknowledged the updated terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.